Shipping policy

Shipping Area
We currently ship exclusively within the Republic of Cyprus.

Shipping Costs
Shipping costs are calculated based on the delivery address and the size of the order.
All applicable shipping fees are displayed during checkout before the order is placed.

Delivery Timeframes
Delivery timeframes are shown on the product page and/or during checkout and form part of the contract.

For items offered as pre-order, the stated delivery window reflects the expected arrival of the current shipment and subsequent local delivery within Cyprus. Delivery dates are estimates and may be adjusted due to shipping schedules, customs clearance, or local logistics. Any updates regarding delivery timing will be communicated by email.

Once regular stock availability is established, our standard delivery timeframe within Cyprus is typically 7–14 working days from order confirmation.

Order Processing & Delivery
Orders are processed after successful payment.
Deliveries are carried out via selected local delivery partners. Delivery takes place to the address provided during checkout.

Please ensure that the delivery address is complete and correct. We cannot be held responsible for delays caused by incorrect or incomplete address details.

Delivery Appointments & Access
For larger furniture items, delivery may require coordination with the customer regarding access, delivery windows, or on-site conditions. Where applicable, customers will be contacted in advance to arrange delivery details.

Delays
While we make every effort to meet stated delivery windows, delivery times may occasionally be affected by factors beyond our control, including shipping conditions, customs procedures, or local logistics. In such cases, customers will be informed accordingly.

Contact
If you have any questions regarding shipping or delivery, please contact us at:
office@nu-liv.com